The subject of this contract is exclusively the rental of a camping vehicle (camping bus, mobile home, etc.) with standard interior fittings, as well as any additional accessories, by LionCamper GmbH to the person renting. The legal provisions regarding the package travel contract, in particular Sections 651 a-m BGB, do not apply to the contractual relationship. The renting person uses the corresponding rental vehicle on their own responsibility and arranges the journey themselves throughout the entire rental period. The landlord, LionCamper GmbH, does not owe any travel services, nor a total of travel services.

The law of the Federal Republic of Germany applies exclusively to the rental agreement of LionCamper GmbH. However, to the extent permitted by law, the general terms and conditions of LionCamper GmbH take precedence.

Any terms and conditions of the tenant do not apply to the rental relationship between the landlord and the tenant, even if the landlord does not specifically object to their validity in the individual case.

The contracts are concluded in German and in writing. All agreements between the landlord and the person renting must also be made in writing; verbal additional agreements are invalid.

The rental vehicle may only be used within the states of the European Union, as well as Great Britain, Norway, Iceland, Croatia, Andorra, Albania, Macedonia, Bosnia and Herzegovina and Switzerland. Excluded from the rental agreement and therefore the person renting is prohibited from traveling to all other non-EU countries unless approved by LionCamper GmbH in individual cases.

As part of the rental agreement, the camping vehicles are to be used exclusively for private purposes (e.g. vacation trips, multi-day trips, trips to events, etc.). Any commercial use (e.g. subletting or subletting, use for taxi or shuttle rides, etc.), as well as use for moving apartments or generally as a transport vehicle (e.g. furniture, bicycles, explosive / flammable / toxic / radioactive substances) is prohibited. Violations entitle the landlord to terminate the rental agreement without notice and, if necessary, to claim damages. However, renting a camping vehicle for the purpose of a creative workplace or as a home office option does not count as commercial use and is therefore permitted.

Our offers on our website are non-binding. have customers
The following options for concluding a contract:

• Customers can use our booking system. With the transmission of the
  Booking form sends customers a binding offer for the
  Conclusion of a rental agreement. The person renting then receives one
  Reservation confirmation, which is considered acceptance of the contract.
• Customers can submit a non-binding booking request for a specific
  Set the rental period (e.g. via telephone/email). You then get from
  us, LionCamper GmbH, a binding offer, which we accept for 2
  Keep bound on working days. The binding acceptance of the offer
  Customers must make the deposit stated in the offer
  within the deadline stated there.

For every booking, a deposit of 50% of the total rental price is due immediately after booking. The remaining amount must be transferred to our account no later than 3 working days before departure or paid in cash, by debit or credit card upon collection on site. If the deposit amount is not paid on time, we reserve the right to cancel the rental agreement. The receipt in our account is decisive for compliance with the transfer deadlines. In our email confirmation or in a separate email, but no later than when we pick up the camping vehicle, we will send the contract text of the person renting on a permanent data medium (e-mail). Email or paper printout). The contract text is stored in compliance with data protection.

The minimum age for drivers of our rental vehicles is 18 years.

The person renting and all drivers are specified in writing in the rental agreement
registered and must each have a driving license and a valid ID card
/ Show the original passport to the landlord when handing over the vehicle.
Vehicles will not be handed over without a valid driving license and identification document.

The rental vehicle may only be used by the person renting and those specified in the rental agreement
registered drivers. The person renting is liable for everything
Damage caused by unauthorized drivers.

Our prices result from our offer (No. 2 Paragraph 1), as well as for optional ones
Services, unless stated in the offer, are from ours at the time
price overview valid at the time of conclusion of the contract:

Prices and conditions

The prices quoted include statutory VAT.

Unless expressly agreed otherwise with LionCamper GmbH, an immediate deposit of 50% of the total rental price (see Section 2 Paragraph 1) is due. The remaining payment is due by bank transfer no later than 3 working days before the collection date. Alternatively, the remaining payment can also be paid on the pickup day when the vehicle is handed over in cash, by EC or credit card. EC card payments are always accepted and credit card payments only from an amount of €500.

The lessor reserves the right to release the vehicle to the person renting the vehicle only after the invoice has been paid in full. If the deposit and/or final payment is not made on time, LionCamper GmbH is entitled to terminate the rental agreement with immediate effect. The person renting is not entitled to a deferral of the payment term or an invoice settlement only after the rental agreement has ended.

The deposit to be paid by the renter must be transferred before the pick-up date or paid in cash upon pick-up. The deposit can also be paid by credit card. The renter will need their credit card PIN for this. The following cards are accepted: MasterCard, Visa, JCB, UnionPay, Diners/Discover, and VPay. AMEX cards are not accepted. If the deposit by credit card is not possible for any reason upon pick-up of the vehicle (e.g., technical problems), it is the renter's responsibility to pay the deposit by other means. The lessor reserves the right to not release the vehicle to the renter until the invoice has been paid in full. If the down payment and/or final payment is not made on time, LionCamper GmbH is entitled to terminate the rental agreement with immediate effect. The renter is not entitled to a deferral of payment or to settlement of the invoice until after the end of the rental agreement. The credit card will not be charged upon deposit of the deposit. The deposit amount is merely reserved and is not available to the renter until the deposit is refunded. Deposit reservations made on credit cards automatically expire 28 days after the deposit reservation. The standard deposit for campervans (VW T6.1 and T7 California Beach & California Ocean, Innovan, CV600, and Grand California) is €1.000. The renter has the option of reducing the deposit by purchasing an appropriate insurance package. The amount of the deposit, depending on the insurance package, is determined from the current price list at:

https://lioncamper.de/preise/. Bei den großen Kastenwägen und Wohnmobilen

(Cruiser, Tourer, and T338) the standard deposit is €1.500. For these camper models, only the standard "Basic" insurance package, with a €1.500 deposit and a €1.500 excess, can be booked. The rental vehicle will not be handed over without a deposit. This does not apply to reservations with the "Safari" insurance package, which requires no deposit. If the deposit is paid by bank transfer, PayPal, or in cash, it will be refunded within 10 working days upon return of the vehicle in accordance with the contract. For credit card payments, the reserved amount is automatically released after 28 days. The lessor is not liable for the deposit. In the event of non-contractual return (e.g., damage to the interior, damage to the exterior of the vehicle, damage to tires or rims, glass damage & stone chips, damage to the awning or pop-up roof, camper not fully fueled, camper heavily soiled) or subsequent booking of changes (e.g., booking final cleaning), LionCamper GmbH is entitled to retain a corresponding portion of the deposit. If the amount of damage cannot be precisely quantified upon return of the vehicle, LionCamper GmbH, as the lessor, is entitled to retain the deposit until the matter is finally resolved, which LionCamper GmbH will do within 20 working days. The renter reserves the right to assume liability for hidden or concealed defects or damage caused by him/her, which, due to their nature, can only be discovered subsequently by the lessor. The general legal requirements apply here.

The renter is liable in accordance with the statutory provisions. The renter agrees to indemnify LionCamper GmbH, as the lessor, against all third-party claims for which the renter is responsible, in particular with regard to fines, penalties, and fees. LionCamper GmbH is entitled to charge a processing fee of EUR 25,00 per transaction. The motorhome is handed over insured. The insurance coverage is as follows:

– Liability insurance with a coverage amount of €100 million

– fully comprehensive insurance

– Europe-wide protection letter including accident and breakdown assistance

In the event of damage, the renting person is liable for fully comprehensive and partially comprehensive damages to the following extent per claim:

Campervans & panel vans (Beach, Ocean, Grand California, Innovan, CV600):

Basic package: EUR 1.000, Road trip package: EUR 500, Safari package: EUR 0

The maximum deductible applies per claim, not per rental. For any damage to or in the vehicle caused by gross negligence, incorrect operation, improper use of the vehicle, or unusually high force during operation, the renter is liable for the full repair costs. The amount of damage is not covered by the deposit or the corresponding comprehensive deductible of the various insurance packages. This applies in particular to the following types of damage:

– Damage to the awning: The awning must be operated according to the manual. The awning must not be extended in strong winds or rain. The pegs provided by LionCamper GmbH must be used to secure the awning feet, provided the surface of the pitch permits. The extended awning must not be left unattended and must be retracted if the renter is away for an extended period.

– Damage to the pop-up roof: The pop-up roof must be operated according to the manual. The pop-up roof may only be extended when sufficient space above the vehicle is ensured. The pop-up roof must be retracted in strong winds and/or rain to prevent structural damage and water ingress. The pop-up roof must be retracted if the renter is absent for an extended period and must not be left unattended in the extended position. The renter is also fully liable for any damage to the roof bellows (e.g., holes in the fabric due to pinching when the pop-up roof is closed improperly).

– Damage to the fresh water system: The renter is fully liable for damage caused by improper refueling (e.g., adding diesel to the fresh water tank) or by adding liquids other than water to the fresh water tank. The system cannot be cleaned and usually must be replaced entirely.

– Misfueling: All vehicles in LionCamper GmbH's camper fleet are powered by new, low-emission diesel engines. The renter is fully liable for any damage and consequential losses caused by misfueling the diesel or AdBlue tank.

– Damage and contamination caused by dogs (other pets are not allowed in LionCamper GmbH vehicles) inside and outside.

Notes on damage to windows, especially the windshield in the case of stone chips, scratches, or other damage: Damage to and on the glass surfaces or windows of the vehicle will be assessed by a specialist workshop on behalf of LionCamper GmbH. Stone chips can only be repaired without the need for window replacement if the damage

meets each of the following requirements:

– The rockfall is outside the field of vision

– The stone chip is more than 100 mm away from the edge of the windscreen

– The stone chip is smaller than 10 mm in diameter

– The stone chip only affects the top layer of the windscreen without cracking

In all other cases the discs must be replaced.

The contractually agreed condition and liability of the renter are determined by the documentation of existing damage in the rental agreement or handover report at the time of vehicle handover. For all damage to the interior and exterior of the vehicle that was not present at the time of vehicle handover or was not documented in writing in the condition report in the rental agreement, the renter is liable up to the deductible of the respective insurance package. Liability is per claim. For damages caused by gross negligence or willful intent, the renter is liable up to an unlimited amount.

LionCamper GmbH reserves the right to have damage repaired at a later date (e.g., during the winter or at the end of the season). In this case, the renter will receive an invoice for the repair costs at a later date, subject to the deductible.

LionCamper GmbH is liable as the landlord if there is insurance cover. Furthermore, claims by the renting person for damages are excluded. Excluded from this are claims for damages from customers resulting from injury to life, body, health or from the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages resulting from an intentional or grossly negligent breach of duty by LionCamper GmbH, the legal representative : insiders or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract. In the event of a breach of essential contractual obligations, LionCamper GmbH, as the landlord, is only liable for the contract-typical, foreseeable damage if this was caused simply through negligence, unless it concerns claims for damages from customers resulting from injury to life, body or health . The above exclusions and limitations of liability apply to the same extent in favor of our bodies, legal representatives, employees and other vicarious agents. The restrictions listed above do not apply to our liability for guaranteed quality characteristics. § 444 BGB, due to injury to life, body or health or according to the Product Liability Act.

Vehicle pick-ups and drop-offs take place at the time agreed upon between the renter and LionCamper GmbH. The renter selects the binding pick-up and drop-off times during the booking process. Vehicle pick-ups and drop-offs can be reserved on the hour Monday through Saturday from 09:00 a.m. to 16:00 p.m. The lessor reserves the right, after consultation with the renter, to deviate from the reserved times if day-to-day capacity requires it.

Delays in return must be notified to LionCamper GmbH immediately by telephone. For delays of more than 60 minutes, LionCamper GmbH reserves the right to charge an additional day's rental for the rented vehicle type.

If the vehicle is returned earlier than agreed in the rental agreement, the renter is not entitled to a partial refund of the rental price.

The rental agreement ends upon expiration of the rental period agreed upon in the rental agreement. If the renter continues to use the vehicle after the expiration of the agreed rental period, the rental agreement is not considered extended.

The renter is obligated to return the vehicle to LionCamper GmbH on time at the location specified in the rental agreement. Any delays (e.g., traffic jams, accidents, etc.) must be reported to LionCamper GmbH promptly and immediately. If the vehicle is returned on a different date than originally agreed, each commenced day of delay will also be charged. The right to assert further claims for damages remains reserved. In the event of a late return that is not reported to LionCamper GmbH, LionCamper GmbH reserves the right to file a criminal complaint with the relevant authorities.

If you book a vehicle return outside of our opening hours, the following applies:

– For a late vehicle return after our business hours (08:30 a.m. – 16:30 p.m.), the camper must be reserved by 09:00 a.m. the following morning. For example, if you plan to return the vehicle around 21:30 p.m. on June 10.06, the vehicle must be booked by 09:00 a.m. on June 11.06.

– Late returns after our opening hours are only possible if they have been booked and communicated accordingly. For unannounced late returns, a flat-rate compensation fee of €149 will be charged in addition to the additional rental cost for one additional night.

– The renter agrees to remain quiet and discreet on the premises of the farm, where LionCamper GmbH is the sole tenant, from 19:00 p.m. onwards. Running engines, dipped headlights, and loud conversations are prohibited.

– The vehicle may only be parked in the designated parking spaces. These are shown graphically in the information sheet on page 6. The renter is responsible for any parking tickets or towing costs resulting from unauthorized parking.

– The renter is responsible for parking the vehicle properly – this includes, among other things, switching off electrical devices in the vehicle (refrigerator, lighting, auxiliary heating, etc.).

– After locking the camper, the vehicle key must be deposited in the designated night safe next to the hall entrance door. If the vehicle key is not deposited in the night safe after parking the vehicle, LionCamper GmbH reserves the right to charge a compensation of €149. Any additional financial losses incurred due to delays in subsequent rentals, etc., will also be charged to the renter.

– The team will inspect the vehicle for condition and damage the following day. The damage documentation from the rental agreement serves as a reference. It is the renter's responsibility to prove that any newly discovered damage was already present. Until the vehicle is returned and a LionCamper employee prepares a return report, the renter is liable for all damage that occurs in the meantime.

– Depositing a deposit by credit card is not possible with this form of contactless vehicle return.

Upon pick-up, the renter, as well as any additional drivers, are required to present a valid official ID and a valid driver's license. LionCamper GmbH will provide its customers with appropriate training on the vehicle and its operation. The condition of the rental vehicle will be recorded upon handover. Any damage will be carefully documented on the rental agreement by LionCamper GmbH, its legal representatives, or employees.

The vehicle will be handed over to the renter with a full tank of fuel. The renter must return the vehicle with a full tank. If the vehicle is returned with only a partially full tank, LionCamper GmbH reserves the right to deduct the cost of a full tank fill plus a €25 processing fee from the deposit.

Unless the renter has booked a final cleaning service through LionCamper GmbH as the rental company, the vehicle must be returned to LionCamper GmbH in a clean condition (swept, vacuumed, and mopped). The exterior wash will be carried out by LionCamper GmbH. If the vehicle is returned without the final cleaning service booked and in an improperly cleaned condition (interior), LionCamper GmbH reserves the right to charge the renter an interior cleaning fee of EUR 100,00. This fee can be offset against the deposit. This also applies to unusually heavy soiling, e.g., on upholstery, the headliner, camping accessories, etc.

Even if the renter hasn't explicitly booked a bike rack, it may still be mounted on the rented vehicle. LionCamper GmbH is not obligated to remove the bike rack. The renter is not permitted to remove the bike rack themselves.

The renter is entitled to withdraw from the contract at any time before the start of the rental period, without giving any reason. In this case, LionCamper GmbH, as the lessor, loses its right to the agreed rental price, but will receive reasonable compensation. Unless otherwise agreed in the contract, reasonable compensation amounts are set as follows:

– Up to 50 days before the agreed start of the rental period: Free cancellation

– From the 49th day to the 25th day before the agreed start of the rental period: 50% of the rental price

– From the 24th day to 48 hours before the agreed start of the rental period: 75% of the rental price

– From 48 hours until the agreed start of the rental period: 100% of the rental price

Cancellation policy:

• Cancellation up to 50 days before departure: 100% refund of the total price.
• Cancellation from 49 to 25 days before departure: 50% cancellation fee of the total price.
• Cancellation from 24 days to 48 hours before departure: 75% cancellation fee of the total price.
• Cancellation less than 48 hours before the booked start of the trip: 100% cancellation fee of the total price.

With Flex option: Refund of the cancellation fee as a travel voucher up to 48 hours before departure.

The renting person has the option of booking a paid

Flex Option. In this case, the following cancellation policy applies: The regulation regarding flat-rate compensation due under 9.1. also applies to the Flex Option. However, the renter will receive the full amount of the flat-rate compensation due up to 48 hours before the agreed start of the rental in the form of a LionCamper travel voucher. This travel voucher is valid for three years from December 31.12 of the relevant year and can be used for all vehicle categories. See voucher policy under point 11. From 48 hours up to the agreed start of the rental, point 9.1. remains unchanged, with a flat-rate compensation of 100% of the total rental price to be paid by the renter without entitlement to a refund in the form of a LionCamper travel voucher. This also applies to the optionally bookable Flex Option.

Rebooking the travel period: Due to seasonal pricing, this may result in changes to the rental price. In the event of a rebooking to a different travel period, the renter is not entitled to the original total rental price. If the new rental price after the rebooking is higher than the original rental price, the renter is liable for the difference. If the new rental price after the rebooking is lower than the original rental price up to 50 days before the start of the original booking, the renter is entitled to a refund of the entire difference.

Otherwise the following applies:

– For rebooking / travel period changes between 49 days and 25 days before the original start of the trip: 50% rebooking fee of the difference to the original higher total rental price.

– For rebooking / travel period changes between 24 days and 48 hours before the original start of the trip: 75% rebooking fee of the difference to the original higher total rental price.

– In case of rebooking / change of travel period from 48 hours up to the originally agreed start of the trip: 100% rebooking fee of the difference to the originally higher total rental price.

If the renter has booked the Flex option (subject to a fee), the full rebooking fee will be refunded to the renter in the form of a LionCamper travel voucher. As per 9.2. Rebookings made less than 48 hours before the start of the trip and shortly before it is due to depart are excluded.

Rebooking policy:

• Up to 50 days before departure: 100% refund of the difference to the original rental price.
• From 49 to 25 days before departure: 50% rebooking fee of the difference to the original rental price.
• From 24 days to 48 hours before departure: 75% rebooking fee of the difference to the original rental price.
• Less than 48 hours before departure: 100% rebooking fee of the difference to the original rental price.

With Flex option: Refund of the rebooking fee as a travel voucher up to 48 hours before departure.

The renting person remains free to prove that the damage was minor or that no damage at all occurred.

If the rented vehicle is not picked up at the agreed time without prior notice, the rental amount already paid will be retained in full. In the event that no rental amount has been paid, LionCamper GmbH's claims for damages against the renter remain unaffected.

In the event of damage, LionCamper GmbH as the landlord must be informed immediately. This also applies in the event of any technical defects. In the event of an accident, the person renting must also immediately notify the local police and ask for a police report of the accident. There is a European accident report sheet in the glove compartment of every LionCamper GmbH vehicle. If there is a clear question of guilt (e.g. the other party in the accident hits the parked LionCamper rental vehicle when pulling out of a parking space), a police accident report can be waived, provided that the person renting the vehicle and the other party(s) in the accident fill out the accident report completely and legibly, including the question of guilt signed by both parties have. However, the waiver of a police accident report must first be approved by LionCamper GmbH as the landlord after consultation. The person renting is also obliged to photograph the scene of the accident as a whole, both vehicles involved in the accident with visible license plates and the individual damage to both vehicles in detail. The renting person receives accident and breakdown assistance, as well as other emergency services in the event of damage (rental car, hotel accommodation, return transport, etc.) via the Europe-wide protection letter for the rental vehicle.

Pets may be taken along with the express written consent of LionCamper GmbH as the landlord. Separate vehicles (so-called “dog campers”) are provided for bringing pets, especially dogs. Customers are responsible for proper security and possible animal protection regulations that must be adhered to and must ensure that the vehicle interior is protected from wear and tear and/or damage caused by pets. If a dog camper is returned that is unusually dirty, LionCamper GmbH reserves the right to charge an additional special cleaning fee of €100 in addition to the dog flat rate. If a pet is brought along unannounced, the renter will be charged an amount of €500 for the loss in value of a non-dog camper. Smoking is strictly prohibited in all LionCamper GmbH rental vehicles. In the event of a violation, €500 of the deposit will be retained or billed for the purpose of appropriate smoke residue cleaning and compensation for the resulting loss in vehicle value. The person renting must always treat the rental vehicle with care and observe all regulations and technical rules relevant to its use, as well as always lock the rental vehicle properly and protect it against theft. The operating instructions for the rental vehicle, as well as all installed devices, etc., must be followed carefully. In particular, the tenant undertakes to observe the existing traffic regulations in the respective countries. Driving is only permitted with a secured or locked gas bottle. The person renting may only use the vehicle within the geographical borders of Europe and in non-European areas that belong to the European Union. There is no insurance cover outside the permitted areas/countries according to the international insurance card (can be found in the glove compartment). The person renting the vehicle undertakes to only drive the vehicle in a roadworthy condition and to take sufficient breaks if tired. The person renting is responsible for properly securing luggage and accessories to protect everyone traveling with them, as well as protecting the vehicle from damage caused by the load. The vehicle must be treated carefully and professionally. The person renting undertakes to regularly check that the vehicle is roadworthy and in perfect technical condition (lighting, oil, fluids, tire pressure, etc.). Any warning notices on the vehicle must be observed in accordance with the operating instructions and reported immediately to LionCamper GmbH for further evaluation of the matter.

Travel vouchers from LionCamper GmbH are valid for three years, from December 31st of the year of purchase. Example: Voucher purchase on August 01.08.2024st, 01.08.2024 - voucher validity from August 31.12.2027st, XNUMX up to and including December XNUMXst, XNUMX. Vouchers are not personal and can also be redeemed by third parties. The voucher value, as well as any remaining voucher amounts in the event of partial redemption, cannot be paid out. The voucher can only be redeemed at LionCamper GmbH. Vouchers cannot be combined with other vouchers. Discount codes cannot be combined with other discount codes either.

By using the navigation device of the rented vehicle, navigation data and destinations entered during the rental period can be saved in the multimedia system. This also applies to data when pairing mobile phones or other Bluetooth-enabled communication devices. The renter is responsible for deleting paired devices and/or saved navigation data before returning the vehicle, if desired. Rented vehicles can have so-called “connected vehicle” functionalities such as: B. “WeConnect” from Volkswagen can be networked. In addition to the automated implementation of updates to the navigation and multimedia system, vehicle connectivity also serves to maintain, maintain and organize the vehicle fleet. Details about vehicle connectivity and the corresponding collected telematics data can be found in the LionCamper GmbH data protection declaration.

LionCamper GmbH observes the applicable data protection regulations. Further information about data processing and the rights to which you are entitled (right to information, right to rectification or deletion, right to restriction of processing, right to object to processing, right to data portability) can be found in our data protection notice, which we will provide to you when you first contact us Provide contact information. Legitimate interest in the processing of usage-related vehicle data from 13.2. According to Art. 6 Para. 1 lit. f) GDPR, the aim is to always provide LionCamper GmbH's customers with roadworthy and technically perfect vehicles and, if necessary, to identify, organize and carry out repairs in a timely manner.

The purchase or purchase existing between LionCamper GmbH and the person renting. The rental agreement is subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The legal regulations regarding the restriction of the choice of law and the applicability of mandatory regulations, in particular of the state in which the renting person has his habitual residence as a consumer, remain unaffected. The person renting is a businessman. § 1 Paragraph 1 of the Commercial Code (HGB), a legal entity under public law or a special fund under public law, the courts responsible for Freising have exclusive jurisdiction for all disputes arising from or in connection with the contractual relationship in question. In all other cases, we or the renting person may bring an action before any court having jurisdiction under the law.

Withdrawal:

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must notify us (LionCamper GmbH, Am Lohmühlbach 11, 85356 Freising, +49 8161 2017161, info@lioncamper.de) of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. Consequences of withdrawal:

If you cancel this contract, we will refund all payments we have received from you promptly and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.