Terms and Conditions

  1. General provisions

The subject of this contract is exclusively the rental of a camping vehicle (camper, mobile home, etc.) with standard interior fittings, as well as any additional accessories booked by LionCamper GmbH to the renter. The statutory provisions on the package tour contract, in particular §§ 651 of the BGB, do not apply to the contractual relationship. The renter uses the corresponding rental vehicle independently and arranges his or her own journey during the entire rental period. The lessor, LionCamper GmbH, does not owe any travel services, including all travel services.

The law of the Federal Republic of Germany applies exclusively to the lease of LionCamper GmbH. However, if legally permissible, the general terms and conditions of LionCamper GmbH apply primarily.

Any terms and conditions of the tenant do not apply to the tenancy between the landlord and the tenant, even if the landlord does not separately object to their application in individual cases.

The contracts are concluded in German and in writing. All agreements between the landlord and the tenant must also be made in writing; verbal subsidiary agreements are ineffective.

The rental vehicle may only be used within the countries of the European Union as well as Great Britain, Norway, Iceland, Croatia, Andorra, Albania, Macedonia, Bosnia and Herzegovina and Switzerland. Excluded from the tenancy and therefore prohibited to the tenant, unless approved by LionCamper GmbH in individual cases, travel to all other non-EU countries is permitted.

As part of the lease, the camping vehicles are only to be used for private purposes (e.g. vacation trips, multi-day trips, trips to events, etc.). Any commercial use (e.g. subletting or re-leasing, use for taxi or shuttle trips, etc.), as well as use for moving apartments or generally as a transport vehicle (e.g. furniture, bicycles, explosive / flammable / toxic / radioactive substances) is prohibited. Violations entitle the landlord to terminate the rental contract without notice and, if necessary, to claim damages. Renting a camping vehicle for the purpose of a creative workplace or as a home office option does not count as commercial use and is therefore permitted.

  1. conclusion

2.1. Our offers on our website are non-binding. The customer has the following options for concluding a contract:

o The customer can use our booking system. By submitting the booking form, the customer sends his binding offer to conclude a rental contract. The tenant then receives a reservation confirmation, which is considered acceptance of the contract.

o The customer can make a non-binding booking request for a specific rental period (e.g. by phone / email). He then receives a binding offer from us, to which we are bound for 3 days. The binding acceptance of the offer by the customer takes place through the payment of the deposit shown in the offer within the period specified therein. We confirm the conclusion of a rental agreement to the customer with a separate email.

2.2. A deposit of 50% of the total rental price is due for each booking. The tenant has 3 days from receipt of the booking confirmation or the binding offer to transfer the deposit to our account. The remaining amount must be transferred to our account no later than 3 working days prior to departure or paid in cash upon collection. If the deposit is not paid in time, we reserve the right to cancel the rental agreement. The receipt on our account is decisive for compliance with the transfer deadlines.

2.3. In our e-mail confirmation or in a separate e-mail, but no later than when the camping vehicle is picked up, we will send the contract text to the customer on a permanent data carrier (e-mail or paper printout). The text of the contract is saved in compliance with data protection.

  1. Rental vehicle driver group

3.1. The minimum age of the driver is 21 years.

3.2. The driver must have had a driving license for the rental vehicle for at least 12 months.

3.3. Tenants and all drivers are entered in writing in the rental agreement and must show the original of their driver's license to the lessor when the vehicle is handed over.

3.4. The rental vehicle may only be driven by the renter or the tenants and the drivers entered in the rental agreement. The tenant (s) are liable for all damage caused by unauthorized drivers.

  1. Prices & payment methods

 

4.1. Our prices result from our offer (No. 2, Paragraph 1) as well as for optional services, if not shown in the offer, from our price overview valid at the time of the conclusion of the contract:

Prices and conditions

The prices mentioned include the statutory sales tax.

4.2. Unless otherwise expressly agreed with LionCamper GmbH, an immediate down payment of 50% of the total rental price (see § 2 Paragraph 1) is due. The remaining payment is owed no later than 3 working days before the pick-up date by bank transfer. Alternatively, the remaining payment can also be paid in cash on the day of collection when the vehicle is handed over.

4.3. The lessor reserves the right to return the vehicle to the lessee only after the invoice has been paid in full. If the down payment and / or final payment is not made on time, LionCamper GmbH is entitled to terminate the rental relationship with immediate effect. The tenant has no right to deferral of the payment term or an invoice settlement only after the end of the lease.

  1. Bail

 

5.1. The deposit to be deposited by the tenant will either be transferred before the pick-up date or deposited in cash upon pick-up.

5.2. The standard deposit is € 1.000. The tenant has the option of reducing the deposit by booking a corresponding insurance package. The amount of the deposit, depending on the insurance package, results from the valid price overview at: https://lioncamper.de/konditionen/.

5.3. Without a deposit, the rental vehicle will not be handed over.

5.4. The deposit will be refunded immediately upon return of the motorhome in accordance with the contract. The landlord does not owe the deposit. If the return is not in accordance with the contract (e.g. damage to the interior, damage to the outside of the vehicle, damage to tires or rims, glass damage and stone chips, damage to awning or pop-up roof, camper not full of fuel, camper heavily soiled) or the subsequent booking of changes (e.g. B. Booking final cleaning), LionCamper GmbH is entitled to withhold a corresponding portion of the deposit. If the amount of damage cannot be specifically quantified when the vehicle is returned, the landlord is entitled to withhold the deposit until final clarification, which will be brought about by the landlord within 14 working days.

  1. Insurance & liability of the tenant

 

6.1. The tenant is liable according to the legal regulations.

6.2. The customer undertakes to exempt the landlord from all third-party claims for which the customer is responsible, in particular with regard to fines, penalties and fees. The landlord is entitled to charge a processing fee of EUR 20,00 per transaction.

6.3. The motorhome will be handed over insured. The insurance cover is as follows:

- Liability insurance with € 100 million coverage
- Fully comprehensive insurance
- Europe-wide cover letter including accident and breakdown assistance

6.4. In the case of fully comprehensive damage, the tenant is liable to the maximum amount of the excess. This amounts to € 1.500 for the “Basic” package, € 500 for the “Roadtrip” insurance package and € 0 for the “Safari” insurance package.

6.5. The renter is fully liable for the repair costs for any damage to and in the vehicle due to grossly negligent behavior, incorrect operation, improper use of the vehicle or unusually high use of force during operation. The amount of damage is not capped by the deposit or the corresponding comprehensive insurance deductible for the various insurance packages. This applies in particular to the following damage:

-              Damage to the awning: The awning is to be operated according to the manual. The awning must not be extended in strong wind and rain. The pegs provided by LionCamper GmbH must be used to secure the awning feet, provided that the underground of the parking space allows this. The extended awning must not be left unattended and must be retracted if the tenant is absent for a longer period of time.

-         Damage to the pop-up roof: The pop-up roof must be operated in accordance with the manual. The pop-up roof may only be extended if it has been ensured that there is enough space above the vehicle. The pop-up roof must be retracted in strong winds and / or rain to prevent structural damage and the ingress of water. The pop-up roof must be retracted if the tenant is absent for a longer period and must not be left unattended in the extended position. The tenant is also fully liable for damage to the roof bellows (e.g. holes in the fabric due to jamming when the pop-up roof is not closed properly).

 

-     Damage to the fresh water system: The renter is fully liable for damage caused by incorrect fueling (e.g. diesel in the fresh water tank) or by filling in liquids other than water. The system cannot be cleaned and must be completely replaced.

 

-          Misfuelling fuel: All vehicles in the LionCamper GmbH camper fleet are powered by new, low-emission diesel engines. The renter is fully liable for damage and consequential damage caused by incorrect fueling.

  1. Liability of the lessor

 

7.1. The landlord is liable as long as there is insurance coverage. In addition, the customer's claims for damages are excluded. Excluded from this are claims for damages by the customer from injury to life, limb, health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damage based on an intentional or grossly negligent breach of duty by the landlord, his legal representatives or vicarious agents . Essential contractual obligations are those whose fulfillment is necessary to achieve the goal of the contract. In the event of a breach of essential contractual obligations, the lessor is only liable for typical, foreseeable damage if this was caused simply by negligence, unless the customer is entitled to compensation for damage to life, limb or health.

 

7.2. The above exclusions and limitations of liability apply to the same extent for the benefit of our bodies, legal representatives, employees and other vicarious agents.

 

7.3. The restrictions listed above do not apply to our liability for guaranteed properties in terms of quality. 444 BGB, for injury to life, limb or health or according to the product liability law.

 

 

  1. Collection and return of the rental vehicle

 

8.1. Vehicle handover and vehicle return take place at the time agreed between the renter and the lessor. If no specific time has been agreed, the regular handover and return times of LionCamper GmbH apply:

- Vehicle handover: Monday to Saturday from 14:00 p.m. to 17:00 p.m.

- Vehicle returns: Monday - Sunday from 09:00 a.m. to 11:00 a.m.

In the case of the delivery and collection service, punctual delivery at 14:00 p.m. cannot be guaranteed due to the journey and additional variables that cannot be planned, such as traffic

8.2. The lessee is obliged to return the vehicle to the lessor in good time at the location defined in the rental agreement and within the return times. Any delays (e.g. traffic jams, accidents, etc.) must be communicated to the landlord promptly and immediately. In the event of a delayed return on the agreed return date, the landlord is entitled to charge an additional day; in the case of return on a date other than the originally agreed return date, each commenced day of the delay will also be charged. We reserve the right to assert further claims for damages. In the event of a late return not reported to LionCamper GmbH, the landlord reserves the right to file a criminal complaint with the responsible authorities.

8.3. Upon collection, the renter and any other drivers are required to present an official ID and a valid driver's license. The lessor will instruct the customer appropriately in the vehicle and its operation. A handover report is drawn up about the condition of the motorhome. Existing damage is carefully documented by the lessor when the vehicle is handed over.

8.4. The vehicle is handed over to the renter with a full tank. The renter brings the vehicle back with a full tank of fuel. In the event that the vehicle is returned with a partially full tank, LionCamper GmbH reserves the right to charge the deposit for the full tank.

8.5. If no final cleaning has been booked by the lessor, the vehicle will be returned to the lessor in a clean condition (swept, vacuumed and, if necessary, wiped). The outside washing is carried out by the landlord. If the vehicle is returned in an improperly cleaned condition (interior) without a booked final cleaning, LionCamper GmbH reserves the right to charge the renter a flat-rate interior cleaning fee of EUR 100,00. This can be offset against the deposited deposit. This also applies to unusually strong soiling, for example on upholstery, the headliner, etc.

8.6. Even if no bike rack has been explicitly booked by the renter, it can happen that a rack is mounted on the rented vehicle. The landlord, LionCamper GmbH, is not obliged to dismantle the bike rack. The renter is not allowed to dismantle the bike rack.

8.7. An early return of the rental vehicle before the actual end of the rental period according to the contract does not entitle you to a proportional refund of the rental price.

  1. Early withdrawal

9.1. The customer is entitled to withdraw from the contract at any time before the start of the rental, without giving reasons. In this case, the landlord loses the right to the agreed rental price, but receives appropriate compensation. Unless otherwise agreed in the contract, the following are specified as reasonable compensation lump sums:

- Cancellation up to the 51st day before the agreed start of the rental period: Free cancellation
- In the event of withdrawal from the 50th day to the 30th day before the agreed start of the rental: 30% of the rental price
- In the event of withdrawal from the 29th day to the 15th day before the agreed start of the rental: 60% of the rental price
- In the event of withdrawal from the 14th day to the 8th day before the agreed start of the rental: 80% of the rental price
- From the 7th day until the agreed start of the rental period: 100% of the rental price

9.2.      Special regulation until the end of 2021 due to COVID-19: The renter can cancel or rebook free of charge up to 48 hours before departure. In the event of cancellation, the renter will be reimbursed the cancellation costs in the form of a LionCamper travel voucher.

9.3.         The customer is free to provide evidence that the damage was minor or not at all.

  1. Treatment of the vehicle & behavior in the event of damage

 

10.1. The motorhome is only to be driven by the customer or the drivers specified in the rental agreement.

10.2. The motorhome is to be treated carefully and professionally, in particular, the correct oil and water level must be ensured.

10.3. In the event of damage, the landlord must be informed immediately. This also applies in the event of any technical defects.

10.4. In the event of an accident, the customer must also immediately notify the local police and ask for a police accident report. There is a European accident log sheet in the glove compartment of every LionCamper GmbH vehicle. In the case of a clear question of guilt (e.g. the other party involved in the accident touches the parked LionCamper rental vehicle during the unparking process), a police accident report can be dispensed with, provided that the renter and the other party involved in the accident have filled in the accident log completely and legibly, including the question of guilt signed by both parties. The waiver of a police accident record must be approved by the landlord beforehand after consultation. The renter is also obliged to photograph the accident site as a whole, both vehicles involved in the accident with visible license plates and the individual damage to both vehicles in detail. Accident and breakdown assistance, as well as other emergency services in the event of damage (rental car, hotel accommodation, return transport, etc.) are provided to the renter via the Europe-wide cover letter for the rental vehicle.

10.5. Pets may be taken with you with the express written consent of the landlord. The customer is responsible for proper security and any animal welfare regulations to be observed.

10.6. Smoking is strictly prohibited in all LionCamper GmbH rental vehicles. In the event of non-compliance, EUR 500,00 of the deposit will be retained for the purpose of cleaning the smoke residue and compensating for the loss in value of the vehicle.

  1. Return Policy

 

When concluding a distance selling transaction, consumers generally have a statutory right of revocation, which the landlord informs about in accordance with the legal model in his cancellation policy. A sample withdrawal form can also be found there.

  1. Privacy Policy

 

The landlord observes the applicable data protection regulations. You can find more information about data processing and the rights you are entitled to (right to information, right to correction or deletion, right to restriction of processing, right to object to processing, right to data portability) in our data protection information, which we will give you with your first Provide contact.

 

 

 

 

 

  1. Applicable law & place of jurisdiction

 

13.1. The sales contract existing between us and the customer is subject to the law of the Federal Republic of Germany to the exclusion of the UN Sales Convention. The legal regulations for the restriction of the choice of law and for the applicability of mandatory regulations, in particular of the state in which the customer as a consumer has his habitual residence, remain unaffected.

13.2. If the customer is a merchant within the meaning of Section 1 (1) of the Commercial Code (HGB), a legal entity under public law or a special fund under public law, the courts responsible for Freising are exclusively responsible for all disputes arising from or in connection with the relevant contractual relationship. In all other cases, we or the customer can bring an action before any court competent on the basis of statutory provisions.

English EN German DE