Terms & Conditions

The subject of this contract is exclusively the rental of a camping vehicle (camper van, mobile home, etc.) with standard interior fittings, as well as any additional accessories booked by LionCamper GmbH to the renting person. The statutory provisions on the package tour contract, in particular §§ 651 a-m BGB, do not apply to the contractual relationship. The renting person uses the corresponding rental vehicle independently and arranges the trip himself during the entire rental period. The lessor, LionCamper GmbH, does not owe any travel services, not even a set of travel services.

The law of the Federal Republic of Germany applies exclusively to the rental agreement of LionCamper GmbH. However, if legally permissible, the general terms and conditions of LionCamper GmbH apply primarily.

Any terms and conditions of the tenant do not apply to the tenancy between the landlord and the tenant, even if the landlord does not specifically object to their validity in individual cases.

The contracts are concluded in German and in writing. All agreements between the landlord and the renting person must also be made in writing; verbal ancillary agreements are ineffective.

The rental vehicle may only be used within the countries of the European Union as well as Great Britain, Norway, Iceland, Croatia, Andorra, Albania, Macedonia, Bosnia and Herzegovina and Switzerland. Excluded from the tenancy and therefore prohibited to the renting person, unless approved by LionCamper GmbH in individual cases, travel to all other non-EU countries is permitted.

As part of the rental agreement, the camping vehicles are only to be used for private purposes (e.g. vacation trips, multi-day trips, trips to events, etc.). Any commercial use (e.g. subletting or re-letting, use for taxi or shuttle trips, etc.), as well as use for moving apartments or generally as a transport vehicle (e.g. furniture, bicycles, explosive / flammable / toxic / radioactive substances) is prohibited. Violations entitle the landlord to terminate the rental agreement without notice and, if necessary, to claim damages. Renting a camping vehicle for the purpose of a creative workplace or as a home office option, however, does not count as commercial use and is therefore permitted.

2.1 Our offers on our website are non-binding. Customers have the following options for concluding a contract:

  • Customers can use our booking system. By submitting the booking form, customers send a binding offer to conclude a rental agreement. The renting person then receives a reservation confirmation, which is considered to be acceptance of the contract.

  • Customers can make a non-binding booking request for a specific rental period (e.g. by phone / email). You then receive a binding offer from us, LionCamper GmbH, to which we are bound for 2 working days. The binding acceptance of the offer by the customer takes place through the payment of the deposit shown in the offer within the period specified therein.


2.2
 For every booking, a deposit of 50% of the total rental price is due immediately after booking. The remaining amount must be transferred to our account no later than 3 working days before the start of the journey or, when picked up on site, paid in cash, by EC or credit card. If the deposit amount is not paid on time, we reserve the right to cancel the rental agreement. The receipt on our account is decisive for compliance with the transfer deadlines.

2.3  In our e-mail confirmation or in a separate e-mail, but no later than when the camping vehicle is picked up, we will send the contract text to the renting person on a permanent data carrier (e-mail or paper printout). The text of the contract is saved in compliance with data protection.

3.1  The minimum age of the drivers: inside is 21 years.

3.2  The drivers must have had a driving license that has been approved for the rental vehicle for at least 12 months.

3.3  The renting person and all drivers are entered in writing in the rental agreement and must show the original of their driving license to the lessor when the vehicle is handed over.

3.4  The rental vehicle may only be driven by the person renting it and the driver entered in the rental agreement. The renting person is liable for all damage caused by unauthorized drivers.

4.1  Our prices result from our offer (No. 2, Paragraph 1) as well as for optional services, if not shown in the offer, from our price overview valid at the time of the conclusion of the contract:

Prices and conditions

The prices mentioned include the statutory sales tax.

4.2  Unless otherwise expressly agreed with LionCamper GmbH, an immediate down payment of 50% of the total rental price (see § 2 Paragraph 1) is due. The remaining payment is owed no later than 3 working days before the pick-up date by bank transfer. Alternatively, the remaining payment can also be paid on the day of pick-up when the vehicle is handed over in cash, by EC or credit card. EC card payments are always accepted and credit card payments only from an amount of 500 €.

4.3  The lessor reserves the right to return the vehicle to the lessee only after the invoice has been paid in full. If the down payment and / or final payment is not made on time, LionCamper GmbH is entitled to terminate the rental relationship with immediate effect. The renting person has no right to deferment of the payment term or an invoice settlement only after the end of the tenancy.

5.1  The deposit to be deposited by the renting person will either be transferred before the pick-up date or deposited in cash upon pick-up.

5.2  Up to a rental period of 25 nights, the deposit can also be deposited by the renting person by credit card. The renting person needs the credit card PIN for this. The following cards are accepted: MasterCard, Visa, JCB, UnionPay, Diners / Discover, VPay. If the deposit by credit card does not work when you pick up the vehicle for various reasons (e.g. technical problems), it is up to the renting person to deposit the deposit due elsewhere.

5.3  The credit card will not be charged when the deposit is deposited. The deposit amount due is only reserved and is no longer available to the renting person until the deposit is refunded in terms of the available funds. Deposit reservations on credit cards expire automatically after 30 days.

5.4  The standard deposit is € 1.000. The renting person has the option of reducing the deposit by booking a corresponding insurance package. The amount of the deposit, depending on the insurance package, results from the valid price overview at: https://lioncamper.de/preise/

5.5  Without a deposit, the rental vehicle will not be handed over. This does not apply to reservations with a booked “Safari” insurance package, which does not require a deposit.

5.6  The deposit will be refunded immediately upon return of the motorhome in accordance with the contract. In the case of credit cards, the credit card and the credit card PIN are required again to cancel the deposit reservation before the 30-day period has expired on site when the vehicle is returned. The landlord does not owe the deposit. In the event of a return that is not in accordance with the contract (e.g. damage to the interior, damage to the outside of the vehicle, damage to tires or rims, glass damage & stone chips, damage to awning or pop-up roof, camper not full of fuel, camper heavily soiled) or the subsequent booking of changes (e.g. B. Booking final cleaning), LionCamper GmbH is entitled to withhold a corresponding portion of the deposit. If the amount of damage cannot be specifically quantified when the vehicle is returned, LionCamper GmbH, as the lessor, is entitled to withhold the deposit until final clarification, which is brought about by LionCamper GmbH within 14 working days.

6.1  The renting person is liable according to the legal regulations.

6.2  The renting person undertakes to exempt LionCamper GmbH as the landlord from all third-party claims for which the renting person is responsible,

especially with regard to fines, penalties and fees. LionCamper GmbH is entitled to charge a processing fee of EUR 20,00 per process.

6.3  The motorhome will be handed over insured. The insurance cover is as follows:

    •  Liability insurance with € 100 million coverage

    •  Comprehensive insurance

    • Europe-wide cover letter including accident and breakdown assistance

6.4  In the case of fully comprehensive damage, the renting person is liable to the maximum amount of the excess. This amounts to € 1.000 for the “Basic” package, € 500 for the “Roadtrip” insurance package and € 0 for the “Safari” insurance package. In the case of partially comprehensive damage, the maximum deductible is € 500.

6.5  The maximum deductible applies per claim and not per rental.

6.6  The renting person is fully liable for the repair costs for any damage to and in the vehicle due to grossly negligent behavior, incorrect operation, improper use of the vehicle or unusually high levels of effort during operation. The amount of damage is not capped by the deposit or the corresponding comprehensive insurance deductible for the various insurance packages. This applies in particular to the following damage:

    • Damage to the awning: The awning must be operated in accordance with the manual. The awning must not be extended in strong wind and rain. The pegs provided by LionCamper GmbH must be used to secure the awning feet, provided that the subsurface of the parking space allows this. The extended awning must not be left unattended and must be retracted inside if the customer is absent for a longer period of time.

    • Damage to the pop-up roof: The pop-up roof must be operated in accordance with the manual. The pop-up roof may only be extended if it is ensured that there is enough space above the vehicle. The pop-up roof must be retracted in strong winds and / or rain to prevent structural damage and the ingress of water. If the customer is absent for a longer period of time, the pop-up roof must be retracted from the inside and must not be left unattended in the extended position. The renting person is also fully liable for damage to the roof bellows (e.g. holes in the fabric due to trapping when the pop-up roof is not closed properly).

    • Damage to the fresh water system: The renting person is fully liable for damage caused by incorrect fueling (e.g. diesel in the fresh water tank) or by filling the fresh water tank with liquids other than water. The system cannot be cleaned and usually has to be replaced entirely.

    • Incorrect fueling: All vehicles in the LionCamper GmbH camper fleet are powered by new, low-emission diesel engines. The renting person is fully liable for damage and consequential damage caused by incorrectly refueling the diesel or AdBlue tank.

7.1  LionCamper GmbH is liable as the lessor as long as there is insurance coverage. In addition, claims of the renting person for damages are excluded. Excluded from this are claims for damages by customers: from injury to life, body, health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damage resulting from an intentional or grossly negligent breach of duty by LionCamper GmbH, the legal representative : inside or vicarious agent: inside. Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract. In the event of a breach of essential contractual obligations, LionCamper GmbH as the landlord is only liable for typical, foreseeable damage if this was caused simply by negligence, unless the customer is entitled to compensation for damage to life, limb or damage The Health.

7.2  The above exclusions and limitations of liability apply to the same extent in favor of our bodies, legal representatives, employees and other vicarious agents.

7.3  The restrictions listed above do not apply to our liability for guaranteed properties in terms of quality. 444 BGB, due to injury to life, limb or health or according to the product liability law.

8.1  Vehicle handover and vehicle return take place at the time agreed between the renting person and LionCamper GmbH. If no specific time has been agreed, the regular handover and return times of LionCamper GmbH apply:

    • Vehicle handover: Monday - Saturday from 14:00 p.m. to 17:00 p.m.

    • Vehicle returns: Monday - Sunday from 09:00 a.m. to 11:00 a.m.

In the case of the delivery and collection service, due to the journey and additional variables that cannot be planned, such as B. Traffic volume, a punctual handover at 14:00 p.m. cannot be guaranteed.

8.2  The renting person is obliged to return the vehicle to LionCamper GmbH in good time at the location defined in the rental agreement and within the return times. Any delays (e.g. traffic jams, accidents, etc.) must be communicated to LionCamper GmbH promptly and immediately. In the event of a delayed return on the agreed return date, LionCamper GmbH, as the lessor, is entitled to charge an additional day; in the event of a return on a date other than the originally agreed return date, each commenced day of the delay will also be charged. We reserve the right to assert further claims for damages. In the event of a delayed return that is not reported to LionCamper GmbH, LionCamper GmbH reserves the right to file a criminal complaint with the responsible authorities.

8.3  When picking up, the renting person and any other drivers are required to present an official ID and a valid driver's license. LionCamper GmbH will instruct its customers appropriately in the vehicle and its operation. The condition of the rental vehicle will be determined when the vehicle is handed over

logged. Existing damage is carefully documented on the rental agreement by LionCamper GmbH, legal representative: inside or employee.

8.4  The vehicle is handed over to the renting person with a full tank of fuel. The renting person brings the vehicle back with a full tank of fuel. If the vehicle is returned with a partially full tank, LionCamper GmbH reserves the right to charge the deposit for the full tank.

8.5  If no final cleaning has been booked by the renting person by LionCamper GmbH as the lessor, the vehicle will be returned to LionCamper GmbH in a clean condition (swept, vacuumed and, if necessary, wiped). The outside washing is carried out by LionCamper GmbH. If the vehicle is returned in an improperly cleaned condition (interior) without a booked final cleaning, LionCamper GmbH reserves the right to charge the renting person an interior cleaning fee i. H. v. 100,00 EUR to be billed. This can be offset against the deposited deposit. This also applies to unusually strong impurities such. B. on upholstery, the headliner, etc.

8.6  Even if the renting person does not explicitly book a bike rack, it can happen that a rack is mounted on the rented vehicle. LionCamper GmbH is not obliged to dismantle the bike rack. The renting person is not allowed to dismantle the bike rack.

8.7  An early return of the rental vehicle before the actual end of the rental period according to the contract does not entitle you to a proportional refund of the rental price.

9.1 The tenant is entitled to withdraw from the contract at any time before the start of the rental, without giving reasons. In this case, LionCamper GmbH as the lessor loses the right to the agreed rental price, but receives appropriate compensation. Unless otherwise agreed in the contract, the following are specified as reasonable compensation lump sums:

  • Cancellation up to the 51st day before the agreed start of the rental period: Free cancellation
  • Withdrawal from the 50th day to the 30th day before the agreed start of the rental: 30% of the rental price
  • Withdrawal from the 29th day to the 15th day before the agreed start of the rental: 60% of the rental price
  • Withdrawal from the 14th day to the 8th day before the agreed start of the rental: 80% of the rental price
  • From the 7th day to the day of the agreed start of the rental: 100% of the rental price


9.2  Special regulation up to and including December 31.12.2022, 19 due to COVID-48: The renting person can cancel or rebook free of charge up to 11 hours before departure. In the event of cancellation, the renting person will be reimbursed the cancellation costs in the form of a LionCamper travel voucher. This travel voucher is valid for three years and can be used for all vehicle categories. See voucher regulation under point XNUMX.

9.3  The tenant is free to provide evidence that the damage was low or not at all.

10.1  The motorhome is only to be driven by the renting person or the driver specified in the rental agreement.

10.2. The motorhome is to be treated carefully and professionally, in particular, the correct oil and water level must be ensured.

10.3  In the event of damage, LionCamper GmbH as the lessor must be informed immediately. This also applies in the event of any technical defects.

10.4  In the event of an accident, the renting person must also notify the local police immediately and ask for a police accident report. There is a European accident protocol sheet in the glove compartment of every LionCamper GmbH vehicle. In the case of a clear question of guilt (e.g. the other party involved in the accident touches the parked LionCamper rental vehicle during the unparking process), the police do not need to record the accident, provided that the person renting the vehicle and the other party involved in the accident: have filled in the accident log completely and legibly, including the question of guilt signed by both parties to have. However, the waiver of a police accident recording must be approved beforehand by LionCamper GmbH as the lessor after consultation. The renting person is also obliged to photograph the accident site as a whole, both vehicles involved in the accident with visible license plates and the individual damage to both vehicles in detail. Accident and breakdown assistance, as well as other emergency services in the event of damage (rental car, hotel accommodation, return transport, etc.) are provided to the renting person via the Europe-wide cover letter for the rental vehicle.

10.5  Pets may be taken along as landlord with the express written consent of LionCamper GmbH. Customers are responsible for proper security and any animal welfare regulations that must be observed and are responsible for protecting the vehicle (interior) from signs of wear and / or damage caused by pets.

10.6  Smoking is strictly prohibited in all LionCamper GmbH rental vehicles. In the event of an infringement, EUR 500,00 of the deposit will be retained for the purpose of cleaning the smoke residue and compensating for the loss in value of the vehicle.

Travel vouchers purchased from LionCamper GmbH are valid for three years from December 31 of the year of purchase. Example: Voucher purchase on 01.08.2021/01.08.2021/31.12.2024 - voucher valid from XNUMX/XNUMX/XNUMX up to and including XNUMX/XNUMX/XNUMX. Vouchers are not personal and can also be redeemed by third parties.

The voucher value, as well as the remaining voucher amounts in the case of partial redemption, cannot be paid out. The voucher can only be redeemed at LionCamper GmbH. Vouchers cannot be combined with other vouchers.

Consumers have a statutory right of revocation when concluding a distance sale, which LionCamper GmbH as the landlord informs about in accordance with the statutory model in its revocation instructions. A sample withdrawal form can also be found there.

Withdrawal:

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded. In order to exercise your right of withdrawal, you must inform us (LionCamper GmbH, Am Lohmühlbach 11, 85356 Freising, +49 8161 2017161 XNUMX, info@lioncamper.de) by means of a clear declaration (e.g. a letter sent by post or email) inform about your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the cancellation:

If you cancel this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

LionCamper GmbH complies with the applicable data protection regulations. You can find more information about data processing and the rights you are entitled to (right to information, right to correction or deletion, right to restriction of processing, right to object to processing, right to data portability) in our data protection information, which we will give you with your first Provide contact.

14.1  The sales contract between LionCamper GmbH and the renting person is subject to the law of the Federal Republic of Germany to the exclusion of the UN Sales Convention. The statutory provisions on the restriction of the choice of law and the applicability of mandatory provisions, in particular of the state in which the renting person as a consumer: has their habitual residence, remain unaffected.

14.2  If the renting person is a merchant within the meaning of Section 1 (1) of the Commercial Code (HGB), a legal entity under public law or a special fund under public law, the courts responsible for Freising are exclusively responsible for all disputes arising from or in connection with the relevant contractual relationship. In all other cases, we or the renting person can bring an action before any court with jurisdiction based on statutory provisions.

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