FAQ - You might be interested in this

We have no mileage limit. Drive as far as you want!

You can travel with your camper to all countries of geographical Europe. We will be happy to send you an exact list of countries by email on request. If you want to go somewhere else, you must first obtain our written permission.

Vehicle handovers and returns always take place on the hour between 09:00 a.m. and 16:00 p.m. You reserve your desired handover and return time in the booking process.

The handover and return take place directly at our location in Freising:

Pförrerauweg 1, 85356 Freising

The minimum age for us is only 18 years.

The standard security deposit is €1.500 and must be paid in advance by bank transfer or by credit card upon collection. If you have booked our "Roadtrip Package," the deposit is reduced to €750. No deposit is required with our "Safari Package." Please note that our insurance packages are only available for campervans and panel vans. However, for our motorhomes (Cruiser, Tourer, T338), we offer a cost-effective alternative through a partner insurance company. You can easily purchase this insurance in just 2 minutes when you collect your vehicle. We are happy to assist you with this. Just ask us!

All our vehicles are fully comprehensive insurance including a Europe-wide insurance cover. In the event of a breakdown, you are comprehensively covered and can, among other things, fall back on the following services:

• Immediate help on site
• rental car
• Overnight hotel accommodation
• Return transport

In the event of damage, your liability is limited to the amount of the deductible. This is €1.500, €750, or €0 per claim, depending on the insurance package you have booked.

Yes, dogs are allowed on the trip. However, you have to indicate this in advance in the booking process and an additional expense allowance (higher cleaning effort) of € 139 will be due.

Immediately after your booking you have to pay 50% of the total amount to our account so that your camper is reserved for you. You can either transfer the remaining amount to our account before the start of your trip or you can pay in cash or with an EC/credit card when you pick up your camper

You can either leave the deposit in cash when you pick it up or transfer it to our account before the start of your journey. After the camper is returned undamaged, you will receive the deposit back.

Yes you can, you can find our cancellation conditions in our General Terms and Conditions under § 9.

With us you get a fair fuel policy. I.e. You always get your camper full of fuel and give it back that way.

That depends on whether there's already a new booking for your campervan. If not, you can extend your rental via your personal customer portal.

No, we only rent new vehicles with the latest diesel and emissions technology. Therefore, our vehicles are not affected by driving bans. Our oldest vehicle is from 2024.

Since, for organizational reasons, bicycle racks may sometimes be installed even if they were not explicitly booked, you should specify your vehicle length + 80 cm when booking a ferry, e.g., to Sardinia, Corsica, or Greece. This way you're on the safe side.

When specifying the license plate number, always enter "Rental Car". This guarantees that your ferry trip runs smoothly, because even if we already know the license plate number of your camper, it can always be that we B. have to change the vehicle again due to a visit to the workshop. The ferry operators know and accept all of this practice.